How to Improve the
Bottom Line . . .
Communication experts tell us there is at least one nonverbal gesture that’s recognized in every culture on earth: the human smile. But have you noticed you don't see lots of smiles in the public workplace any more? And has it ever occurred to you that when your employees don't smile, customers usually don't smile either?
Here's the critical question: Have you noticed the correlation between the "bottom line" across the faces of your customers and the bottom line on your business ledger? It could be that nothing is more important to the future of your business than for your employees to relearn "How to Improve the Bottom Line."
This PowerPoint presentation incorporates stories, fun illustrations, interactive demonstrations and a lot more to instill this important message. Everyone needs to be reminded that it is the intangible quality of attitude that ultimately determines the altitude to which anyone will rise in his or her chosen career.
Bottom Line . . .
Communication experts tell us there is at least one nonverbal gesture that’s recognized in every culture on earth: the human smile. But have you noticed you don't see lots of smiles in the public workplace any more? And has it ever occurred to you that when your employees don't smile, customers usually don't smile either?
Here's the critical question: Have you noticed the correlation between the "bottom line" across the faces of your customers and the bottom line on your business ledger? It could be that nothing is more important to the future of your business than for your employees to relearn "How to Improve the Bottom Line."
This PowerPoint presentation incorporates stories, fun illustrations, interactive demonstrations and a lot more to instill this important message. Everyone needs to be reminded that it is the intangible quality of attitude that ultimately determines the altitude to which anyone will rise in his or her chosen career.
The Secrets of Persuasion
The science and secrets of persuasion have proven to be both fascinating and useful to a lot of folks. This program is based on an article published in Scientific American and gives numerous examples of the research done to illustrate the six principles of persuasion: Reciprocation, Consistency, Social Validation, Liking, Authority and Scarcity.
An interesting aspect of this presentation is that it makes you aware that there really is a limited number of techniques used in the art of persuasion, and you see them used over and over once you're taught to recognize what is happening.
This program could be done in less than an hour, or might even be done in connection with another presentation like Lifting The Limits….
The science and secrets of persuasion have proven to be both fascinating and useful to a lot of folks. This program is based on an article published in Scientific American and gives numerous examples of the research done to illustrate the six principles of persuasion: Reciprocation, Consistency, Social Validation, Liking, Authority and Scarcity.
An interesting aspect of this presentation is that it makes you aware that there really is a limited number of techniques used in the art of persuasion, and you see them used over and over once you're taught to recognize what is happening.
This program could be done in less than an hour, or might even be done in connection with another presentation like Lifting The Limits….
Culture, Conflict and
Communication
When you think about it, a large percentage of CONFLICTS in this world are the result of COMMUNICATION problems arising from differences in CULTURE. The first step is help participants realize that when you cross a "culture boundary," the ways in which you do business will also need to change.
In addition, most people fail to realize that there are cultures within cultures and that the “rules of engagement” can vary a great deal depending on where you are. There’s some fun involved as the audience engages in various non-verbal signals and then learning that those signals have vastly different meanings in different cultures. We take a look at the positive things that often come from conflict and we deal with the important issue of how to control conflict in difficult situations.
This program could also be arranged to last anywhere from one hour up to a day long seminar.
Communication
When you think about it, a large percentage of CONFLICTS in this world are the result of COMMUNICATION problems arising from differences in CULTURE. The first step is help participants realize that when you cross a "culture boundary," the ways in which you do business will also need to change.
In addition, most people fail to realize that there are cultures within cultures and that the “rules of engagement” can vary a great deal depending on where you are. There’s some fun involved as the audience engages in various non-verbal signals and then learning that those signals have vastly different meanings in different cultures. We take a look at the positive things that often come from conflict and we deal with the important issue of how to control conflict in difficult situations.
This program could also be arranged to last anywhere from one hour up to a day long seminar.
You and the Art of
NETWORKING
This program distills the essence of countless books, lectures and workshops into a powerful hour of fun and practical applications. It starts by correcting the most popular misconceptions about this critical leadership skill. It then proceeds to open your eyes and mind to the critical importance of knowing how to meet, remember and help other people!
Techniques for building visibility, credibility and reliability are presented as skills that can be acquired and constantly improved. One of the best demonstrations is the fail-safe technique for REMEMBERING NAMES! The real fun begins when they are turned loose to practice and report on their results.
This seminar has been given multiple times to audiences of over 400 people, and is often rated as being the "Best of the Day."
A favorite aspect of this seminar is that each participant gets their own laminated "License to Practice the Art of Networking," in the convenient size of a business card. The key points of the entire seminar are right there on each individually signed "license," along with the date and location where it was issued!
NETWORKING
This program distills the essence of countless books, lectures and workshops into a powerful hour of fun and practical applications. It starts by correcting the most popular misconceptions about this critical leadership skill. It then proceeds to open your eyes and mind to the critical importance of knowing how to meet, remember and help other people!
Techniques for building visibility, credibility and reliability are presented as skills that can be acquired and constantly improved. One of the best demonstrations is the fail-safe technique for REMEMBERING NAMES! The real fun begins when they are turned loose to practice and report on their results.
This seminar has been given multiple times to audiences of over 400 people, and is often rated as being the "Best of the Day."
A favorite aspect of this seminar is that each participant gets their own laminated "License to Practice the Art of Networking," in the convenient size of a business card. The key points of the entire seminar are right there on each individually signed "license," along with the date and location where it was issued!
Are You Listening?
Experts say we spend approximately 70% of our day communicating. By their calculations, 23% of that time is spent speaking, 13.5% reading, 8.5% writing and an amazing 55% listening! So have you ever received training in this potentially life-enhancing skill?
Most of us can relate to the words of a popular song that laments, “I know you hear me, but I don’t think you’re listening.” This PowerPoint presentation involves the audience in some fun and interactive demonstrations that help to prove the point that we think we’re better at listening than we really are.
Would you like to understand how and why the reticular activation system in your brain operates and filters what you hear? Or would you like to learn techniques that will make it easier for people to “tune in” to what you’re saying? It could be that the phrase “Are You Listening?” is the most important question to be asked at your next conference.
Experts say we spend approximately 70% of our day communicating. By their calculations, 23% of that time is spent speaking, 13.5% reading, 8.5% writing and an amazing 55% listening! So have you ever received training in this potentially life-enhancing skill?
Most of us can relate to the words of a popular song that laments, “I know you hear me, but I don’t think you’re listening.” This PowerPoint presentation involves the audience in some fun and interactive demonstrations that help to prove the point that we think we’re better at listening than we really are.
Would you like to understand how and why the reticular activation system in your brain operates and filters what you hear? Or would you like to learn techniques that will make it easier for people to “tune in” to what you’re saying? It could be that the phrase “Are You Listening?” is the most important question to be asked at your next conference.
"Randy Frazier was awesome - very powerful, passionate speaker. Please bring him back."
Participant evaluation comment
U. S. Forest Service, Leadership Improvement Training, 2001
San Diego, CA
Participant evaluation comment
U. S. Forest Service, Leadership Improvement Training, 2001
San Diego, CA
“…opens up a whole new way of approaching people in everyday life.”
Participant eval.comment
Staying Sunny Side Up, in an Over Easy World, Office Personnel, AR Rural Water Assoc. 2006
Hot Springs, Arkansas
Participant eval.comment
Staying Sunny Side Up, in an Over Easy World, Office Personnel, AR Rural Water Assoc. 2006
Hot Springs, Arkansas
“This dude is good.”
Participant evaluation comment
Diversity and Multicultural Communication 2005 UCA
Community Development Institute Year 3
Participant evaluation comment
Diversity and Multicultural Communication 2005 UCA
Community Development Institute Year 3
“Randy is an Arkansas Diamond.”
Participant evaluation comment
Lifting the Limits...
2005 meeting of
Little Rock Workforce
Investment Board
“Great presentation and great motivation…”
Participant evaluation comment
2006 UCA
Community Development Institute
Decision Making Year 4 - Team
Participant evaluation comment
2006 UCA
Community Development Institute
Decision Making Year 4 - Team
"It was a phenomenal session. He took a number of tools and created a magical week."
Participant evaluation comment
Leadership Improvement Training, 2001
U. S. Forest Service
San Diego, CA
"I'm more positive, energized and look forward to returning to work to utilize some of the great ideas Randy shared with us!"
Participant evaluation comment
Leadership Improvement Training, 2001
U. S. Forest Service
San Diego, CA
Participant evaluation comment
Leadership Improvement Training, 2001
U. S. Forest Service
San Diego, CA
"I would say this FAR exceeded expectations!"
Participant evaluation comment Leadership as a Lifestyle
Mid-South Delta Leaders
Class III, Jan., 2007
Vidalia, Louisiana
Participant evaluation comment Leadership as a Lifestyle
Mid-South Delta Leaders
Class III, Jan., 2007
Vidalia, Louisiana
“He is wonderful, the 1 ½ hours went by too fast; it seemed like 15 minutes.”
Participant evaluation comment
2005 meeting of
Little Rock Workforce
Investment Board
Participant evaluation comment
2005 meeting of
Little Rock Workforce
Investment Board
Presentations relating to
Communication Skills
morethanmotivation.com
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